Return Policy
Salt of the Earth Soap Company
We want you to love every product you receive from Salt of the Earth Soap Company. Each item is handmade with care and crafted using natural ingredients to support your skin and spirit. If something isn’t right, we’ll do our best to make it right.
Returns & Exchanges
Due to the nature of our handcrafted soap and skincare products, we do not accept returns on used items. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery. We are happy to offer a replacement or store credit where applicable.
To qualify for a return or exchange:
The item must be unused, unopened, and in its original packaging.
You must provide your order number or proof of purchase.
Non-Returnable Items
Used or opened products
Custom or personalized orders
Gift cards
Clearance or final sale items
Damaged or Incorrect Orders
If your package arrives damaged or contains the wrong item, please email us at SaltyEarthSoaps@gmail.com with your order number and a photo of the issue. We’ll respond quickly to resolve the problem.
Shipping Costs
Customers are responsible for return shipping unless the return is due to an error on our part (damaged or incorrect item). Original shipping costs are non-refundable.
Questions or Concerns?
We’re here to help! Please reach out at SaltyEarthSoaps@gmail.com with any questions about your order.
“You are the salt of the earth.” – Matthew 5:13